Refund Policy

Refund Policy
This Refund Policy applies to all digital goods, online courses, downloadable materials, memberships, recorded sessions, and other electronic products sold by Sampurnam Ayurveda Company through sampurnam.co.in.

Because our offerings are digital in nature, refunds are handled differently from physical products. Once access is granted, course content is delivered, or downloadable materials are shared, the purchase is generally considered fulfilled.

Company Details
Sampurnam Ayurveda Company
Website: sampurnam.co.in
Email: care@sampurnam.co.in
Mobile/WhatsApp: 8591165911
Registered Address: Flat 102, Plot 153, Sector 44, Shree Ameya CHS, Seawoods Nerul, Thane, Maharashtra 400706

General Rule
All sales are final unless otherwise stated in writing on the specific course page, offer page, or checkout page. We do not provide refunds for change of mind, lack of time, incorrect purchase selection, or dissatisfaction arising after access has been delivered.

Eligibility for Refunds
A refund may be considered only if one of the following applies: the customer paid twice for the same product due to a technical error, the customer could not access the course due to a verified technical issue from our side and the issue was not resolved within a reasonable time, or we cancel the course and are unable to provide a suitable replacement or alternative access.

Non-Refundable Cases
Refunds will not be provided if the course or digital content has already been accessed, downloaded, viewed, or substantially used. Refunds are also not available for failure to attend live sessions, failure to use the course within the access period, purchase of the wrong product, or issues arising from the customer’s device, internet connection, browser, or account misuse.

How to Request a Refund
To request a refund, email care@sampurnam.co.in or message 8591165911 with your full name, registered email address, order details, payment reference, and the reason for your request. Refund requests must be sent within 7 days of purchase unless a different period is specifically mentioned on the product page.

Refund Processing
If a refund is approved, it will be processed to the original payment method within a reasonable time, subject to banking and payment gateway timelines. Any processing fee, gateway fee, or transaction fee may be deducted where permitted by law and payment provider rules.

Course Cancellation by Us
If we cancel a paid course without providing access or a suitable alternative, we may offer a refund or replacement access at our discretion, subject to applicable law and the specific terms of the course.

Chargebacks
We encourage customers to contact us first if there is any issue. Initiating a chargeback without first allowing us to review the concern may lead to account suspension, withholding of access, or further dispute handling as permitted by law.

Contact
For refund queries, contact care@sampurnam.co.in or 8591165911.